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1.2 Based on 216 reviews
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  • Customers like
    • Thought of kicking them in the face 10
    • It before the safe 9
    • Good before safe reload 4
  • Customers don't like
    • Not having access to my money 19
    • Poor customer service 18
    • buggy website 13
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My money was accepted, afterwards i have not been able to access it to transfer to my card or anything else. Costumer service reps. ae no help not sure if they're lacking the know how or just unwilling. Either way if i cant get my money back its a SCAM!!!!!!!!!!!!!!!!!! Do Not Attempt please heed warning to not make same mistake im sure you have bills, and family as well as i have. therefore you certainly dont have money to throw/give away. I... Read more

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My money was accepted, afterwards i have not been able to access it to transfer to my card or anything else. Costumer service reps. ae no help not sure if they're lacking the know how or just unwilling. Either way if i cant get my money back its a SCAM!!!!!!!!!!!!!!!!!! Do Not Attempt please heed warning to not make same mistake im sure you have bills, and family as well as i have. therefore you certainly dont have money to throw/give away. I... Read more

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Reloadit is a scam...they steal ppls money and dont give a *** about it...this is a complete scam beyond words...and their customer service is the worst...i will tell evrryone i know not yo use this...they need to be shut down

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  • From mobile
  • Sep 20
  • #922611

The absolute worst company on planet earth.Avoid them like the plague.

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This entire situation is unbelievable. A whole bunch of unnecessary obstacles in order to load money to my debit card. I miss the good ol' days when Reloadit was simple and easy to use. I can tell there is new management at their headquarters. I tried to load 10 Reloadit packs but the Receipt generator at the store decided to only give me credit for 1 Reloadit . I was issued a SR13 Return and I had to wait for a call from a Reloadit rep so that... Read more

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Most aweful customer service! The man yelled at me. My money is GONE!!! Do not use reloadit! Find another way to load your cards!

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I tried to load 10 Reloadit packs but the receipt generator at the store only gave me credit for 1 pack. *NOT A TYPO* This is ridiculous . How can a company allow these type of mistakes? I had to wait for Reloadit to call me after I had to file a SR13 Return with the store i purchased the cards from The customer service rep was very rude and she seemed irritated at me for some reason. I just wanted my money . I didn't want any sass.... Read more

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  • From mobile
  • Sep 14
  • #918676

I hated this service and their customer service is crappy. I would def read reviews before i ever ever think of using this mickey mouse *** ***. If i coukdve jicked their *** i would. I think this serviceis frkn horrible wuth an idgaf attitude.

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Ive been trying to reload my safe into my card for a week now and still nothing. Called custimer service several times and no help with poor customer service. First they said it only reloads certain cards like moneynetwork so I lost money buying a card to find out they changed there words by telling me again that netspend works better and yet i tried but still nothing. This is such ***. I hope they get rid of this money eating *** company. Read more

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September 5th 2016 3:30 p.m. Pacific time: I purchased a reloadit pack to add to my netspend (western union prepaid card) loaded funds activated the reloadit pack on the website and added my prepaid card info to my reloadit "safe". I attempted to load the funds from the pack to my prepaid card and a small window popped up with a very short response as to why my attempted transaction could not be completed. After you load your card they require... Read more

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