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I purchased a reloadable card for my son to pay his bills while at school, and purchased a reloadit pack to load the card on Friday, October 13, 2017. I was told that it would take 30 minutes for the funds to transfer and load to the card. It is now the 15th, and when...
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Anonymous
anonymous

I called the card issuer that ENSURED that using Reloadit was reputable and I'd have no issues, only to be laughed at and told that I should be going to a store that allows me...

1.0
I didn't like
  • Excuses for poor product
  • Poor customer service
#1115507
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i bought a $250 reload it pack because netspend said that was the quickest easiest way to deposit in my accoount, This was an emerdency deposit for a house payment. i cant set up a safe as they call it because they dont support Apple and it will take 30 days for them...
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1.0
#1114539
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We bought the reloadit card $100.00'was put on it! Went to open safe account . wont do it. Called custermer service.its your device! Tryed laptop to no luck! Netspend cant do anything about it either! So reloadit are scammers .l kept all my reciepts.even bank statement...
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Milton-Freewater, Oregon
#1113749
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Reloadit - Card verification

Reloadit
#1117536
1.0
Details
I purchased a card today at 6d40 p.m. it is now 11:15 p.m. and I still do not have access to my money everytime I try to log in and load the money to the card it says that the card is being verified how long does it take to verify card that is within your network customer service is of no help
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Reloadit - Technical Difficulties

Reloadit
#1112770
How long does it take reload it to fix there technical difficulties??? You've been having these issues for HOURS I need to get the $ loaded to my card NOW!! I purchased the card over 8 hours ago.
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Reloadit - They robbed me

Reloadit
#1112331
They blocked my account and said they are investigating me. All of my money is in the account. They have no reason to take my money. It's been forty days No answer yet. The *** with customer service.
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Reloadit - Just got scammed for almost $500

Reloadit
#1111626
1.0
Details
Paid 480 for reloadit, but all day have gotten error message, my email is associated with anothers, system is down....on and on. When I asked for refund they told me 30 day's. Sound familiar???
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Reloadit - So should we sue now? come on lawyers jump on we need you
Just like this other gentleman i lost 60 bucks with a 1 year old baby it almost ruined everything im trying to do to help with the situation of wife being in hospital 4months with a one in million enchephilitis and barely avoided the ebay non payment case because of...
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1.0
#1111175
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I purchased a reloadit pak..tried to open a safe on 4 different devices...unable to open a safe...so I ordered a different prepaid card that would accept a direct(this is all on advice from the parent company Blackhawk) well low and behold all of a sudden my pak number...
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Anonymous
Mila

So who did you contact to get your money back

1.0
#1097046
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Reloadit - Justice for all
Last month I purchased a Reloadit money pack card only to come to find out its *** especially the reviews I read on here I thought I was before what I found out about Reloadit & their partner Blackhawk Network. Long story short after several days and weeks dealing with...
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1.0
#1085884
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I too fell a victim of the Reloadit scam if I would've known I would'nt have purchased their reload pack. I started the National Alliance to connect with other victims of Reloadit. If you you like to reach out and discuss possibly ways for a reasonable resolution you...
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1.0
I didn't like
  • Technical difficulties all the time
  • It was disgusting
  • Inability to provide the promised service
#1078040
Reply to reviews
bought a reloadit pack and cannot create a safe to transfer funds to my netspend card. i was told to use a different internet browser several times, and that did'nt work. then i was told wait 24 hours,and no results. every time i call and talk to someone at reloadit im...
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Anonymous
Retha Ward

yes i have been going through the same thing with them today and i loaded this so called reload pack with almost all my money and i have tried 10 devices an waited so many hrs...

I liked
  • Thought of kicking them in the face
#1074318
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I purchased several cards totaling $2200 and I found out the person I was to send it to lost his card so I call Customer Service to get a refund. I subsequently sent to CustomerService@bhnetwork.com a copy of all receipts and a copy of the cards purchased. No word....
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2.3
I didn't like
  • There service at all it sucks
  • No way to contact anyone for help
  • Not giving consistent support
#1067719
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One of my stores got scammed by the unknown person over the phone asking to use reload it cards to pay for power bills. They got all the paks except for the last two. So put a call to customer service to ask how to get a refund.... which is a lot of work to get a...
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Kerens, Texas
#1058640
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