Contact Information

Reloadit Phone Numbers

Toll-Free Number:

  • (888) 633-9434
  • (888) 633-9434
  • (888) 633-9432
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Currently you can call only US numbers.

Reloadit Email:

Corporate Office Address:

10615 Professional Circle Suite 102
Reno, NV 89521

Other Info:

24 hours a day

Summary of Reloadit Customer Service Calls

03:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Reloadit to Ask about:

Cards Question:

  • “Can't load card”
  • “Can’t load card”
  • “To reload my card”

Account Question:

  • “Account”
  • “Password”

Request for Information Question:

  • “I need to see how much is on the card”
  • “I have sat in a parking lot out of gas 4/10 hours now trying to put a reloadit confirmation number onto my NetSpend card that was sent to me several hours ago I have nowhere to go no means of getting there and no money to do so because my money is in limb”

Website/ Application Question:

  • “Web site is down”

Refund Question:

  • “Email to get refund”

Activation/ Cancellation Question:

  • “Activate my account”

Other Question:

  • “Bad check”
  • “Trying to load funds” , Review # 1671328
  • “Technical difficulties”

Reloadit Rating Stats

1.3 out of 5 stars
based on 356 reviews
See all 769 reviews

Rating trend


Reloadit Terms of Service
Please provide valid registered email address. Please make sure The Customer's email address and password are correct. The Client have accessed The Customer's Safe from a new device. Please nickname The Customer's device. The Client are now required to sign up for a Reloadit Safe to use the funds on The User's Reloadit Pack. NOT MET IN PERSON. PROVIDING THE CUSTOMER'S PACK NUMBER IS LIKE SENDING CASH AND CANNOT BE TRACED. The Reloadit product is intended to load money onto reloadable prepaid cards. The IRS or other government agency associating money with a Reloadit pack or claiming The Customer owe money for any penalties or back taxes. Utility company requiring immediate payment for electricity. Law enforcement agency claiming The User's loved ones, such as a grandchild, is in jail and needs to post bail. Lottery company claiming The Customer have won a prize and need to pay taxes.
To read more:
Reloadit Privacy Policy
To read more:
Reloadit FAQ
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Top Reloadit Services

Customer Care, Prepaid Card Activation

Top Reloadit Products

Prepaid Card, Account, Website

Reloadit Pros and Cons

Pros: Thought of kicking them in the face, It before the safe, Good before safe reload, Was good till the safe, That they will die someday

Cons: Customer service, Not having access to my money, Money website and phone number vanished, Took my money and there is no way to reload, Shady business practices


Reloadit is a cashing loading service provided by Blackhawk Network, Inc. The company is headquartered in Pleasanton, California, United States of America. Reloadit Pack allows adding money to prepaid debit cards, paying bills and fulfilling other financial operations. Reloadit Pack can be purchased with cash only in many stores all over the United States of America. It is possible to load any amount starting from US$20 to US$500 to a Reloadit Pack. A Reloadit Safe is required to store Packs. Load scheduling options are offered to all owners. A Live Agent Customer Service is available during normal business hours 7 days a week.

Reloadit reviews and complaints

Reloadit is ranked 337 out of 2595 in Financial Services category

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