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I purchased a metaphor card and a 500 reloadit pack. Meltdowns was easy t open.

Reloadit has their safe requirement. What they do not tell you until after pack is purchased, is there is only one computer platform to open safe from. A MOBILE DEVICE IS NOT COMPATIBLE WITH THEIR SYSTEM. Neither is Android off any type of device.

But I only learn this after 4 hours of incompetent asst. So I find the right platform and get an email to open safe. But, now, I've tried too many devices and the safe will only attach to so many. So I'm told to wait 48 hrs, any block would be removed.

72 hrs later, I'm giving the details of where to send refund.

I was told today the refund was mailed. Has anyone ever received a refund from them and if so, is their statement about having sent it is reliable it is it like their other malarkey.

Product or Service Mentioned: Reloadit Serve Prepaid Card.

Reason of review: Problems with payment.

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Anonymous
#1440399

I got a refund but had to wait 30 days to get it mailed and then another 10 days to get it in the mail. Yes it went out when they said.

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