Product: Reloadit Customer Care Clear all filters (39 of 39 reviews match)
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Reloadit in Arlington, Texas - Trying to load funds

2.0
Details
Nothing has been done yet can I speak with customer care?
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Review
#1671328 Review #1671328 is a subjective opinion of poster.
Service
Reloadit Customer Care

Reloadit - Can't Create an Account

2.4
Details
One week ago today, I purchased a total of (4) cards with values of $500 each for a total of $2,000.00, I call the Reloadit customer service everyday, and go thru all the senseless BS of deleting my browser history, creating yet another new email address, and attempting to create a safe account with them. I've followed this same procedure, every consecutive day, for the past 7 day. I still don't have an account. I now have SEVEN new email addresses, and $2,000 worth of reload cards that I can't use. Today, I asked for a refund of my $2,000.00 worth of cards. The customer service rep told me I would get a check in the mail in 30 BUSINESS DAYS!!! LOL I hate these bastards! Is there a phone number where I can talk with someone who has spoken English since they stood at their Mamma's knee?
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Review
#1516117 Review #1516117 is a subjective opinion of poster.
Service
Reloadit Customer Care
Cons
  • Suck
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Create an account that I can use.
1.0
Details
I purchase a RELOADIT card for $35 to reload $35 onto a NETSPEND card. (RELOADIT and NETSPEND are the same company). I could not create a "SAFE" required to put the $35 onto the reload it card. I received an error message that "too many devices were associated" with...
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Review
#1490497 Review #1490497 is a subjective opinion of poster.
Service
Reloadit Customer Care
Cons
  • Getting robbed by this comp
  • No one with reloadit customer service spoke proper english
  • Could not load amount on reloadit card no customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • scamming customers
  • Reloadit Failure

Reloadit is a scam

So i have had trouble withdrawing my money out of the safe for a year now and im unsuccessful. When I call customer service it is always tge run around. I need my money hiw do i get my money?
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Review
#1325032 Review #1325032 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Poor customer service

Reloadit - Rip offs!

Reload it ripped me off for 1275.00! I couldnt create a safe correctly with the 4 digit pin, Although i thought i had. I found out afterwards "whatever " was incomplete and there was no correcting it, then they blocked my account! DO NOT USE RELOADIT!!!
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Review
#1319052 Review #1319052 is a subjective opinion of poster.
Service
Reloadit Customer Care
I've been trying for 3 days to open a safe as they call it have called customer service and still got the same thing I suggest not getting one of these cards they will not help you what so ever. They will tell you to open a new browser yet none of them work it's just a...
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Review
#1249165 Review #1249165 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Damaged or defective
Preferred solution
Full refund

Reloadit - Can’t create safe

1.0
Details
Customer service was pathetic. Told me to try different browsers. They had the gall to suggest i use a different email address. That didn’t work. This company is *** 45 to 90 days to get my money back I’m going to Vons corporate to complain about these ***
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Review
#1231702 Review #1231702 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Poor customer service

Reloadit - Too long

1.0
Details
Why dies it take so long to verify a damn card? This is crap to be told 30 min to an hour to verify a card, its now been 2 hours. Hate this service
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Review
#1230294 Review #1230294 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Poor customer service
This is the most fraudulent company that I have ever dealt with.No one in their customer service is helpful. They have no tech support to help with the website issues that happen every day. The customer service will give you the run around and place blame on everyone...
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1 comment
Anonymous
#1451608

RELOADIT WEBSITE IS NOT ALLOWING NEW REGISTRATION AND THEY NOT EVEN CARE TO FIX ANYTHING. THIS IS *** THEY JUST DON'T CARE!!!!!

Review
#1203019 Review #1203019 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Contact Reloadit Customer Service

Mailing Address:
10615 Professional Circle Suite 102
Reno, NV 89521
Phone:
(888) 633-9434
All Reloadit Contacts

Reloadit Reviews

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  5. 12 reviews
Reloadit reviews
1.0
Details
I have been trying to add money from the ReLoadIt pack to my card for 4-5 months now. Every time I call customer service they are of no service & are just completely a joke!! They keep giving me the run around & are of no help. So basically I am out of the money I put...
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1 comment
Anonymous
#1430981

This is a common bug that ReLoadit has PURPOSELY written into the code of their website. Every time you go back to the site to log into your safe, after your browser has been closed and re-opened, it tells you to "verify your new device" - even though it's the same device you always use with no proxies/VPN/IP masking, even when the cookies of all previous sessions are saved.

It's very obvious that they wrote this into their site on purpose because even when you save all cookies, they still give this "new device unrecognized" message. The purpose of this scam is so that they can eventually lock you out of your own safe and any money you have in it due to "too many devices" logging into your one account. It has happened to many.

If you are foolish and daring enough to use this garbage service more than one time, please be aware of this massive website scam. They say it's a glitch and technical difficulty, but make no mistake - they have intentionally designed their site to do this.

Once I saved all cookies and STILL got that message, that's when I knew it was intentionally done on their end. Big surprise.

Review
#1130319 Review #1130319 is a subjective opinion of poster.
Service
Reloadit Customer Care
Reason of review
Poor customer service