Product: Reloadit Customer Care Clear all filters (33 of 33 reviews match)
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Reloadit - Can’t create safe

Customer service was pathetic. Told me to try different browsers. They had the gall to suggest i use a different email address. That didn’t work. This company is *** 45 to 90 days to get my money back I’m going to Vons corporate to complain about these scumbags.
1.0
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Reloadit Customer Care
#1231702
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Reloadit - Too long

Why dies it take so long to verify a damn card? This is crap to be told 30 min to an hour to verify a card, its now been 2 hours. Hate this service
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Reloadit Customer Care
#1230294
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This is the most fraudulent company that I have ever dealt with.No one in their customer service is helpful. They have no tech support to help with the website issues that happen every day. The customer service will give you the run around and place blame on everyone...
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Anonymous
Joe Darren

RELOADIT WEBSITE IS NOT ALLOWING NEW REGISTRATION AND THEY NOT EVEN CARE TO FIX ANYTHING. THIS IS *** THEY JUST DON'T CARE!!!!!

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Reloadit Customer Care
#1203019
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I have been trying to add money from the ReLoadIt pack to my card for 4-5 months now. Every time I call customer service they are of no service & are just completely a joke!! They keep giving me the run around & are of no help. So basically I am out of the money I put...
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Anonymous
Anonymous

This is a common bug that ReLoadit has PURPOSELY written into the code of their website. Every time you go back to the site to log into your safe, after your browser has been ...

1.0
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Reloadit Customer Care
#1130319
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I too fell a victim of the Reloadit scam if I would've known I would'nt have purchased their reload pack. I started the National Alliance to connect with other victims of Reloadit. If you you like to reach out and discuss possibly ways for a reasonable resolution you...
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1.0
Product
Reloadit Customer Care
I didn't like
  • Inability to provide the promised service
  • It was disgusting
  • Very slow
#1078040
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I purchased several cards totaling $2200 and I found out the person I was to send it to lost his card so I call Customer Service to get a refund.I subsequently sent to CustomerService@bhnetwork.com a copy of all receipts and a copy of the cards purchased. No word. Then...
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2.3
Product
Reloadit Customer Care
I didn't like
  • No way to contact anyone for help
  • Not giving consistent support
  • There service at all it sucks
#1067719
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One of my stores got scammed by the unknown person over the phone asking to use reload it cards to pay for power bills.They got all the paks except for the last two. So put a call to customer service to ask how to get a refund.... which is a lot of work to get a refund...
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Kerens, Texas
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Reloadit Customer Care
#1058640
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I paid for 10 Reloadit packs but the receipt generator only gave me credit for 1 Reloadit pack....Really?????!?!I gave the cashier the money and she gave me a receipt with 1 Reloadit pack...This is nuts. I had to get a SR 13 Return filed so that I could get 10 New...
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Reloadit Customer Care
#1053638
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I CANNOT EXPRESS THAT ENOUGH. I WILL TELL THE WORLD NOT TO USE RELOADIT. DO NOT EVER USE THESE CLOWNS. PLEASE DONT!! I WOULDNT HAVE ANYTHING NEGATIVE TO SAY IF IT WORKED FOR MY FIRST TIME OF USE BUT YOU PEOPLE SUCK TREMENDOUSLY. GO OUT OF BUSINESS AND STOP TAKING HARD...
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1.0
Product
Reloadit Customer Care
I didn't like
  • Website issues
  • Cant access my funds cutomer service trash website
#1052909
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I tried to load 10 Reloadit packs but the receipt generator at the store only gave me credit for 1 pack. *NOT A TYPO* This is ridiculous . How can a company allow these type of mistakes? I had to wait for Reloadit to call me after I had to file a SR13 Return with the...
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Reloadit Customer Care
#1051514
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