Product: Reloadit Prepaid Card Clear all filters (135 of 135 reviews match)
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1.0
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I was told by a unimformed clearly that she couldn't load my prepaid card at the counter they always do. That I have to purchase a reloadit card. I did tried to make a safe account said I couldn't technical difficulties. So I contacted them they told me can only do one...
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AloofGlassLizard335
#1711138

IVE FOUND THE SOLUTION TO SETTING UP AN ACCOUNT FINALLY! Like so many others.

I purchased a Reloadit Pack hoping I would be able to seamlessly add the cash I had in hand, to my Paypal Prepaid Card. Little did I know, an overwhelming amount of frustration and anger would consume the next 24 hours of my life! My story is identically to most I've seen on here. So Ill get right to the point.

Attempted to setup account using my cellphone. To which the "unable to verify information" message was displayed. Attempted again and was then given the "Device has too many attempts". Then I called Customer Support, and was told I needed to use a laptop with the most recent version of Chrome, also needed to have my cache and cookies cleared in order to create a "Safe".

Attempted those "Troubleshooting Steps" with no resolution. I was still receiving the same error messages. I even called friends and family members within my city, out of my city, and even out of state. Just to see if it was due to my location.

However, they too were receiving the same error messages when attempting to create a safe on the Reloadit Website. Mind you, Im advising them with the instructions that were provided by the Customer Service Rep, and the Reloadit website, as to the best and only way to setup a "Safe". Which was, latest version of Chrome, or Internet Explorer 11, and to make sure the cache and cookies were cleared on computer. So I did setup a Brand New, Yahoo Email Address, and i was using my laptop with cache and cookies cleared, but something told me perhaps the Mozilla Firefox Browser would allow me to set up my "Safe".

I thought,"Hell, the so-called instructions and advice I've been given up until this point has been fruitless, might as well go against the grain and see what happens" And wouldn't you know?! After using Google Chrome to download The Mozilla Firefox web browser. I opened it up, went right to Reloadit website, clicked "Sign Up" entered in my BRAND NEW Yahoo Email account. and KABOOM!

"You have Successfully created your Safe" message appeared! I was then able to add the "Pack" I had purchased from the store by using the 10 digit code under the scratch off. After that, I was informed I needed to add my prepaid card that I wanted the funds added to, on the reload it account. HOWEVER!

Instead of instantly being able to access funds after adding the pack and my prepaid card number, I'm currently still fund-less because they have to "Verify" my prepaid card is one they support on the Reloadit Network. So that's where I'm currently at.

And after reading some info on how long it takes to verify (roughly 3 Hours) I'm in a much better spot now, than I was 24 hrs prior. In closing,,,, MOZILLA FIREFOX WEB BROWSER + LAPTOP + BRAND NEW YAHOO EMAIL = SUCCESSFUL RELOADIT SAFE ACTIVATION!

Review
#1546803 Review #1546803 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Reason of review
Bad quality

Reloadit in Sunrise, Florida - Scam Scam Scam

I guess I should have read the fine print. If your planning on funding more than 1500 in a month this is NOT the company. Tried to send money across the country instead of Western Union just to save a few bucks. Loaded 3500 on the reload packs and guess what its stuck there. To get a refund is 30 friggin days. Then try and talk to the phone people. Unless you speak whatever they speak good luck understanding any of them.
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Review
#1445047 Review #1445047 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
1.0
Details
This is a bootleg service I purchase a reload it card and tried to sign up for an safe account. I went into the website using my cell phone and could not set up an account. I called the customer service number and was told I had to use a desktop computer so i tried...
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1 comment
Anonymous
#1561118

Question : how is this an improvement over our good old fashioned way of conducting fiduciary affairs ? Sounds like quicksand to me.

Review
#1356665 Review #1356665 is a subjective opinion of poster.
Product
Reloadit Prepaid Card

Reloadit - Worst ever

1.0
Details
This refill is impossible to use. I use reloadable cards because I can load them last minute at almost any store. This one requires a computer to open an online "safe" with them. Then you have to store your card and then the load card as well. Then they have to verify the reloadable card number which they say takes 2-4 hours. So I am stuck at work because I use LYFT and missed a flight now.
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Review
#1351979 Review #1351979 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
1.4
Details
I have been trying to put my money on my netspend card and it keeps saying technical difficulties . I called costermer servies they tell me to take my card off the account then put it back on there ! So i did with no luck it didnt work ! I want my money its been over 3...
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1 comment
ConsiderateChipmunk528
#1547030

We trusted in yalls website . Now yall should really fix the technical difficulties problem !

We want our money . And if yall created the website yall should know how to fix the problem

Review
#1339047 Review #1339047 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Reason of review
Problems with payment
Purchased 5 $500. Cards sent to my daughter for her to pay for airline ticket. She redeemed cards, only to find someone else has cards in a safe. I have receipt for cards and believe I have been Scammed. Called customer, service to learn who redeemed cards, Ask to...
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1 comment
Anonymous
#1535310

QUOTE : "You need to get to bottom of this. Pls call 7575091894" ....

You need to stop publishing personal information on an open internet forum. You may have opened Pandora's box to your life - you don't know who is reading this - and, even at that, you misstated the problem : 'they' don't "NEED" to do anything - but you do. You have botched the handling of this complaint from Day-1 by doing literally nothing of any impact except ... call ...

wait ... blither ...

why did you use those silly cards in the first place ? That's the absolute last resort in fiduciary affairs.

Review
#1324203 Review #1324203 is a subjective opinion of poster.
Product
Reloadit Prepaid Card

Reloadit - Late on all bills...safe

Reloadit - Late on all bills...safe
I had over 3 good cards inside your safe And cantbload not one...late on all my phone bills...pluse i couldnt load a pak worth 100 $ ..if you guys dont make it right your company needs a new ceo
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Review
#1297635 Review #1297635 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Reason of review
Access/ activation issues

Reloadit - Give me my money

7/2/18 Still having technical difficulties. Ridiculous. DO NOT USE THIS CARD. DONT DO IT. THEY WILL KEEP YOUR MONEY. i missed the birth of my grandchild And I'm pissed off. I will write a thousand bad reviews if it keeps other people from Suffering through this
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#1292324 Review #1292324 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Reason of review
Access/ activation issues
1.6
Details
If you are a customer of reloadit my advise is to not buy multiple cards at once because you can freeze the system and you will be issued something called a sr13 return. I tried to load 10 reloadit packs with $500 on each but i was only credited for 1 of the cards....
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Review
#1278797 Review #1278797 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Reason of review
Problems with payment

Contact Reloadit Customer Service

Mailing Address:
10615 Professional Circle Suite 102
Reno, NV 89521
Phone:
(888) 633-9434
All Reloadit Contacts

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Reloadit reviews
1.0
Details
After speaker to the supervisor at the Reloadit safe company she said to go to the police and they have a lot of calls from the police with subpoenas FOR THESE ISSUES!!! I recommended they remove the word SAFE from their card if this is the situations. In order to get...
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Review
#1259202 Review #1259202 is a subjective opinion of poster.
Product
Reloadit Prepaid Card
Cons
  • Not safe
  • Entire proces is a rip off
Reason of review
Order processing issue
Loss
$350
Preferred solution
Full refund