Atlanta, Georgia
Not resolved

This Company is a complete scam.I was told after the fact of purchasing a reload it pack that I had to set up a "safe acct" to transfer money.

How ever o never received emailed to verify. I called and got the run around about some *** that their web site was down. (***)... So after a day I called my pre paid card company a filed a formal complaint with them because this is the company they(my card company) required me to use....

And guess what? I got my money back from them Jokers..

And as a result my pre paid company is pulling out completely.

Do not use reload it!

Review about: Prepaid Card.

Review #657185 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Problems with payment / Not specified
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What it from Netspend?B/c I've called Netspend too.

They said they can't do anything.

Reloadit told me I have options..

1st: To wait for the site to come back in a day or few days.

2nd: I talked to many managers this week from Reloadit, they said they could do a ticket and load my money onto my card and it would take 3 business days.

3rd. I could wait 30-45 days for my money to be sent to me via check.

4th. Purchase a Paypower card and call Reloadit and they could load my funds onto a Paypower card.

I just like to add, even my bank Wells Fargo has had many issues online. Their web site was done for 2 weeks, I could not pay any bills and none of the bills I had set-up could have money taken out. Luckily, some of my credit card companies understood. It seems online banking, even with Capital One; they have updates done to their pages.

There pages are down for a few days too even through mobile banking. Its not just this company. No I don't work for them. But trying to think positive.

They never told anyone they are shutting down the safe. I don't know where people got that. I have talked to a manager everyday since Tuesday. They even said they would call me once the web site is working again (

We all just have to wait this out. I'm curious, to find out how this person got their money back and how so? In a check?

On a Netspend card?On a Paypower card?

to Anonymous #1000407

Ohhhh.They will call you.

Lmao. Boy they have you suckered.

And your a ***.I bank with both BOA and Regions and have never had problems remotely close to this crappy buisness.

to Anonymous #1000427

I've never had a big issue with reloadit till this week.

I've had many problems with Wells Fargo.I closed down that bank after a teller put money in her pocket, it was caught on camera.

The money I was depositing at the time, standing right in front of her.

She dropped some on the floor picked up the money, put it in her pocket.Can't trust no one anymore.

I have not heard of BOA or Regions, probably because those banks are not located in this region.


What prepaid card was it?

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