Reloadit Reviews

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money card service customer service customer cards pack account reload packs
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New Reviewer
Once again, reloadit has accepted my cash then denied access to my money with no true reason as to why
i have used this service twice now to load funds onto my paypal prepaid mastercard. the reloadit packet clearly says immediate load to your chosen card. the first time i tried to load my card, i bought the reloadit packet with all the money i had for the whole week. ...
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27 comments
#1348266

I am so sorry to hear this. J'm now going through a similar situation. Did you ever get your money?

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ID
#606629 Review #606629 is a subjective opinion of poster.
Location
Duncanville, Texas
Cons
  • Shady business practices
  • Attitude of customer service
  • Lack of response to my questions
Reason of review
Poor customer service
Loss
$80
Preferred solution
Deliver product or service ordered

WHANT MY MONEY

I put 90 dollars on my reload a card try to transfer my money on to a PayPal cardand it's not there told me it c was on another PayPal card that I did not use I just want my money

User's recommendation: Don't buy it it's a scam.

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ID
#2965842 Review #2965842 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

*** Customer service is terrible

I was able to load the money onto the site just fine but now that doesnt do me any good until I can transfer the money to MY OWN debit card. Every time I schedule it, I successfully load $0 l. I called customer service and was asked how many times I tried, like 5times thinking it was an error. Well that was MY *** UP!! so now I need to wait 48 hrs. Wtf!? I had to go through 2 different customer service workers because they were so ignorant and incompetent. Couldnt figure out how to spell my name. ***

User's recommendation: Don’t buy.

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ID
#2873938 Review #2873938 is a subjective opinion of poster.
Location
Holyoke, Massachusetts

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Verified Reviewer
New Reviewer

Refund

I WILL NEVER EVER IN MY LIFE USE RELOADIT AGAIN! EVER!! NOR WILL I EVER LET ANOTHER HUMAN BEING USE IT IF I SEE THEM ABOUT TO, OR HEAR THEM SAY THEY ARE GOING TO!! I've got over $100 that I have lost in their system and it's been at least 2 weeks now! UNACCEPTABLE! THE STAFF AND SUPERVISORS ARE LIARS!DON'T DO IT! USE A DIFFERENT COMPANY!!!DON'T DO IT!!! USE A DIFFERENT COMPANY
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ID
#2726663 Review #2726663 is a subjective opinion of poster.
Location
Centreville, Virginia
New Reviewer

Very mad

I have put 500 dollars in reloadit safe and now cannot get it to load onto card. I want my money
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ID
#2265148 Review #2265148 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

Did not take on card

I purchase a Reload It Card. from the Dollar General store in Caledonia Missouri. it did not take to my card after it said it successfully did. now I'm waiting on Dollar General Corporate to call me back.

User's recommendation: Don't buy.

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ID
#2192519 Review #2192519 is a subjective opinion of poster.
Location
Farmington, Missouri

Won't give me my money

So I added money onto my reloaded account Ive got a card added that to the account and it was verified and now Im having to technical difficulties error message being sent for the last 48 hours and yeah I am up his customer and fix it I want my money please and thank you

User's recommendation: So I added money onto my reloaded account I’ve got a card added that to the account and it was verified and now I’m having to technical difficulties error message being sent for the last 48 hours and yeah I am up his customer and fix it I want my money please and thank you.

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ID
#2071969 Review #2071969 is a subjective opinion of poster.
Location
Ukiah, California

Refund card does not work

I still have not received their refund and I'm out $100

User's recommendation: Do not purchase the reloadit card you can't open a new account 100 gone.

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ID
#1894534 Review #1894534 is a subjective opinion of poster.
Location
Providence, Rhode Island

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Verified Reviewer
New Reviewer

This is a scam, they are holding my last paycheck hostage during a pandemic

I purchased this piece of crap last night at a nearby grocery store at the clerk's recommendation and have been trying all day to.get my money loaded onto a card that I was told they would accept, after at least ten phone calls to customer service, and visiting three stores to locate a PayPal prepaid Mastercard. The money will not load and I keep getting the run around from customer service and told something different each time and getting jerked around with stall tactics, told a refund would take 15 days. The last representative told me if I try to load the card more than a couple of times I would be locked out for 48 hours, more stall tactics. This is some sort of scam, I need my money NOW!

User's recommendation: Don't do it, it's a scam.

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ID
#1853795 Review #1853795 is a subjective opinion of poster.
Product
Reloadit Account
Pros
  • Reporting them to the attorney generals office
Cons
  • Shoddy service
  • No one with reloadit customer service spoke proper english
  • Could not load amount on reloadit card no customer service
Loss
$250
Preferred solution
Deliver product or service ordered
New Reviewer

Never

Im trying to sign up for a date why is it so hard o my god SadSadSad
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ID
#1778214 Review #1778214 is a subjective opinion of poster.
Cons
  • Did not work
Reason of review
I can not open a safe the customer service rep is telling me to clear search history and cookies but I’m using a brand new device
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They suck

They suck so bad, i cant load my card i have 2000 in my safe account but cant tranfer them to my card keeps telling me they have technical issues called but still same situation.Very bad company
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ID
#1759958 Review #1759958 is a subjective opinion of poster.
Pros
  • When it was call and put on
Cons
  • Customer service sucks
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never use

Still waiting for my refund after a month of trying to create a safe and add the money, and another month after I was told I would be sent a refund through the mail.
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ID
#1728605 Review #1728605 is a subjective opinion of poster.
Pros
  • Good idea
Cons
  • And gave me the run-around
  • Did not work
Reason of review
Access/ activation issues
Loss
$330
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

DO NOT USE

Update by user Dec 05, 2019

I have my receipt and the UN-scratched reloadit card.

Original review posted by user Dec 05, 2019
Put 50 bucks on my Pack, tried to create safe, website will not let me. Tried customer support, THERE IS NO OPTION FOR A LIVE REP. I can't access my money, can't get any help.
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ID
#1724141 Review #1724141 is a subjective opinion of poster.
Cons
  • Lousy support
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

This is a good product

I have been using this product for years. I have never had a problem. If you Follow the instructions properly when using this card You will not have any problems with it.
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1 comment
#1778938

Must be an employee

ID
#1710953 Review #1710953 is a subjective opinion of poster.
New Reviewer
Update by user Oct 31, 2019

I'm not just out the cost of the ReloadIt card (5 cards @ $3.95 each) and the money I put on the cards ($500 on each card totalling $2500.00) but we have lost several customers and jobs in excess of $27000.00 due to this fiasco.

Original review posted by user Oct 31, 2019
I have a horror story to share with those...
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3 comments
#1772061

File in YOUR county's Small Claims Court. Does not have to be where they are.

Go after for: Loss of money, loss of income for loss of work/jobs caused by them, cost to, cost to have them served where they are, cost to make ALL copies for papers you need for court (generally 3), gas for relevant mileage, any faxing, time spent on this horror show, and pain and suffering. You can usually file online.

See how fast you get your $$$ back. Bonus: Complaints to the BBB, Attorney General in their state and yours, Google reviews (where Maps are), and my personal faorite - Yelp.

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ID
#1695791 Review #1695791 is a subjective opinion of poster.
Service
Reloadit Prepaid Card Activation
Cons
  • Unable to create safe and much much more
Reason of review
Access/ activation issues
Loss
$2500
Preferred solution
Full refund
New Reviewer
This is a HORRID company. Do NOT deal with them. There are much better ways to work with prepaid cards than Reloadit: Compare: Reloadit You can put up to $500 on a Reloadit card. For each card, you will have a charge of $1-5 depending upon your retail outlet. You have...
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ID
#1681927 Review #1681927 is a subjective opinion of poster.
Product
Reloadit Account
Cons
  • To many to mention
  • Glitchy website
Reason of review
Access/ activation issues
Preferred solution
This needs corporate attention. Someone who manages this system needs to sit down and play the role of a customer and/or take a look at some of the tickets.

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