GamerGod K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need a SR13

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I demand to get a SR13 going right asap. The customer service is HORRIBLE. I loaded 10 for $450 each pack. I only received credit for 1 pack and the store couldn't fix it. I need this money for rent and other bills. The company is so bad. Purchased on 5-5-23
View full review
Loss:
$4500

Preferred solution: Full refund

Shenotta H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The run around I received

Reloadit - The run around I received
I loaded 500 dollars on a card that I cant use. I talked to so many representatives got the run around like they was trying to trouble shoot the card. They see the money in the card then they ask for the number then no response from them again. Talking about I need a receipt. Really you see the funds are still there. Your trouble shooting is not working. I am very pissed and mad.
View full review
Loss:
$500
Cons:
  • Lose all your money

Preferred solution: Full refund

User's recommendation: Don’t you ever get this card

Patricia H Vbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is an update I still can not get my money out of that safe and no customer service in sight. I'm very pissed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can't seem to find a prepaid debit card that you will allow me to load my money on I have tried several MasterCard and visas PayPal venmo which is a product of PayPal
View full review
Loss:
$70
Cons:
  • 100 percent cons

Preferred solution: Full refund

User's recommendation: Run away far far away

Resolved
Masarah J
map-marker Savannah, Georgia

Resolved: SR13 dispute NEEDED NOW

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 04, 2022

Company fixed the issue and I have been provided with settlement agreement.

Original review Dec 04, 2022
I demand to get a SR13 going right asap. The customer service is HORRIBLE. I loaded 10 packs but I only received credit for 1 pack and the store couldn't fix it because I froze the entire system because of the large load. I need this money for christmas. The company is so bad
View full review
David P Dcx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Vault is full I'm from repeated attempts to enter it and applications to enter it it reload it safe on reloaded.com and I have $500 loaded on this card on the reloaded card and I cannot load it ont

Reloadit - My Vault is full I'm from repeated attempts to enter it and applications to enter it...
Reloadit - My Vault is full I'm from repeated attempts to enter it and applications to... - Image 2
Reloadit - My Vault is full I'm from repeated attempts to enter it and applications to... - Image 3
Need assistance with loading my prepaid reloaded card onto a NetSpend prepaid debit card that is active
View full review
Loss:
$504
Pros:
  • Good service
Cons:
  • Unsatisfactory in this case

Preferred solution: Either full refund or assistance loading the Reloader safe to the active shown Netspend prepaid debit card

User's recommendation: Write down all passwords keep them handy

LaRita W Mvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t log into site to reload prepaid card after trying several times and customer service sucks!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a reload it card and when I try to load it on my prepaid card I get a message saying I cant be found in the system!!!
View full review
Loss:
$20

Preferred solution: Full refund

User's recommendation: Don’t use Reloadit services because they are scammers

terisha s Ucv

Cant get in my safe

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
this is the worse company ive ever dealt with. no cutomer service, cant log into my safe im surprised you havent been sued yet.
View full review
Loss:
$200

User's recommendation: dont use

David P Dcx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Junction, Colorado

I at this time Reserve raising the company as the outcome of the resolution that's been proposed is yet not happen is supposed to happen at about 3:17 p.m. Mountain Standard Time but I will say I talk

I must Reserve rating of reloaded.com service in this matter as the outcome of the remedy proposed is as yet unresolved until 3:17 p.m. mountain standard time today where I'm told I will be able to access my safe or vault to where I can transfer money to my debit card but I will say that the manager that I talk to at reloaded.com was very helpful and nice and explain to me the process I am following her instructions to the letter so I rate I have to rate this company now I really do even though the outcome is still uncertain I would say five symbols five stars based upon their efforts to be patient with me and leave me to understand where I went wrong

View full review

User's recommendation: Always always write down and keep record of all passwords I have failed to do that and as a result I wound up and the circumstances that I have

Anonymous
map-marker Tulsa, Oklahoma

Oh I initially filed a complaint because I stupidly did not keep track of my passwords and stuff and this resulted in My Vault being locked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Not being able to access the money I put on my reloaded card and needing help in order to access it and not getting help
View full review

User's recommendation: Customer service a *** keep track of all passwords as you are creating them write them down and a ledger book or something that way keep referring back to it otherwise you can avoid a bunch of headache by doing that or very helpful in the resolution of this problem

Steve K Tea

Got scammed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
NeI bought a 40 dollar reloadit pack at a nearby turkey hill,when I got home I tried reloading a card an it said I cant start a safe because of technical issues,I called customer service and was told to wait a couple hours and that they sent me an email to activate the safe but I didnt receive any email from themAngry this is a total scam!!!do not buy these packs!!!
View full review
Loss:
$40
Pros:
  • There are no pros
Cons:
  • Steal your money

Preferred solution: Full refund

User's recommendation: Never buy these reloadit packs !!they steal your money!!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Denver, Colorado

Very poor this is a sorry company cheats people out of money

Reloadit - Very poor this is a sorry company cheats people out of money
Reloadit - Very poor this is a sorry company cheats people out of money - Image 2
Reloadit - Very poor this is a sorry company cheats people out of money - Image 3
Reloadit - Very poor this is a sorry company cheats people out of money - Image 4
Reloadit - Very poor this is a sorry company cheats people out of money - Image 5
I bought a card to reload my net spend card the card was defective and now they want refund my money it has been over a month .
View full review

User's recommendation: Don't buy the cards

Anonymous
map-marker Redmond, Washington

Redeem my card (bad card)

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It has taken over 1 month to get in touch with right person to maybe get this resolved. Scott1areful
View full review

User's recommendation: Be careful buying these cards

Anonymous
map-marker Savannah, Georgia

SR13 Return

I am so upset right now. I loaded $5,000 worth of reloadit cards and I froze the system at the store and they only gave me credit for 1 card. I am still waiting on my money! Why is this such a bad company? I need my money. Im still waiting on my SR13 dispute
View full review
Cons:
  • Whole company service sucks
  • Buggy website
  • Too long to transfer funds
Anonymous
map-marker Minneapolis, Minnesota

WHANT MY MONEY

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I put 90 dollars on my reload a card try to transfer my money on to a PayPal cardand it's not there told me it c was on another PayPal card that I did not use I just want my money
View full review

User's recommendation: Don't buy it it's a scam

Anonymous
map-marker Holyoke, Massachusetts

*** Customer service is terrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was able to load the money onto the site just fine but now that doesnt do me any good until I can transfer the money to MY OWN debit card. Every time I schedule it, I successfully load $0 l. I called customer service and was asked how many times I tried, like 5times thinking it was an error. Well that was MY *** UP!! so now I need to wait 48 hrs. Wtf!? I had to go through 2 different customer service workers because they were so ignorant and incompetent. Couldnt figure out how to spell my name. ***
View full review

User's recommendation: Don’t buy

Branton Tkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Centreville, Virginia

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I WILL NEVER EVER IN MY LIFE USE RELOADIT AGAIN! EVER!! NOR WILL I EVER LET ANOTHER HUMAN BEING USE IT IF I SEE THEM ABOUT TO, OR HEAR THEM SAY THEY ARE GOING TO!! I've got over $100 that I have lost in their system and it's been at least 2 weeks now! UNACCEPTABLE! THE STAFF AND SUPERVISORS ARE LIARS!DON'T DO IT! USE A DIFFERENT COMPANY!!!DON'T DO IT!!! USE A DIFFERENT COMPANY
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article